Arches Podiatry Privacy Policy

This Privacy Policy is meant to explain what personal information Arches Podiatry collects, why we collect it, how it is processed, and how you can update, manage, access, and delete your information.

Arches Podiatry collects the following personal information:

Personal identification information (name, email address, phone numbers, etc.)
Date of birth
Place of employment
Health insurance information
Medical records and health information

How does Arches Podiatry collect information about you?

We collect most of our personal information when you:

Schedule an appointment with Arches Podiatry
Contact us via our website
Complete and submit a new patient intake form
Consent to have medical tests done as recommended by our physicians
Use or view our website via your browser’s cookies

Arches Podiatry may also receive your data from the following sources:

Your referring doctor or general physician
Laboratories where you have completed blood, urine, and other medical tests
Hospitals where you have undergone procedures
Other doctors or specialists you have visited for treatment
Health insurance providers

Arches Podiatry collects your data so that we can:

Provide you with health care and treatment
Contact you regarding appointments, lab tests and referrals, etc.
Make claims to health insurance providers
Obtain payment for services provided

How do we store your data?

Arches Podiatry securely stores your data at our practice located at 1 Cedar Avenue, Healthways Building, Pembroke HM 09, Bermuda
Personal data is stored digitally in our secure, password protected database and password protected files.
We manage access to these files.
We retain data for 7 years after a patient has died or left the practice, which is required by law.

What are your data protection rights?

Arches Podiatry would like to make sure you are fully aware of all your data protection rights.

Every patient is entitled to the following:

The right to access - you have the right to ask Arches Podiatry for copies of your personal information. This right always applies. We may charge a small fee for this service.
The right to rectification - you have the right to ask Arches Podiatry to correct any information you think is inaccurate. You also have the right to ask us to complete information you believe is incomplete.
The right to erasure - you have the right to ask us to erase your personal data, under certain circumstances.
The right to restrict processing - you have the right to request that Arches Podiatry restrict the processing of your personal data in certain circumstances.
The right to object to processing - you have the right to object to Arches Podiatry’s processing of your personal data, under certain conditions.
Your right to data portability - you have the right to request that Arches Podiatry transfer the data that we have collected to another organization, or directly to under certain conditions.

If you would like to exercise any of your rights, please:-

Email us at: reception@archespodiatry.com

Call us: 441 232 2724

Or write to us at: 1 Cedar Avenue

Healthways Building

Pembroke HM 09

Bermuda

What are cookies?

Cookies are text files placed on a user's computer, to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For more information, visit allaboutcookies.org.

How do we use cookies?

Arches Podiatry uses cookies in a range of ways to improve your experience on our website including:

Understanding how you use our website
Collecting contact information

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Arches Podiatry website may contain links to other websites and social media sites. Our privacy policy applies only to our website. If you choose to follow those links, please remember to check the Privacy Notices at those sites.

Changes to our privacy policy

Arches Podiatry keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 18 November 2024.

How to contact us

If you have any questions about our privacy policy, the data we collect about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: reception@archespodiatry.com

Call us: 441 232 2724

Or write to us at: 1 Cedar Avenue

Healthways Building

Pembroke HM 09

Bermuda

How to contact the Privacy Commissioner of Bermuda

If you want to make a complaint or if you feel that Arches Podiatry has not addressed your concern in a satisfactory manner, you can contact the Privacy Commissioner’s Office.

Email: PrivCom@privacy.bm

Phone: (441) 543 7748

Address: Maxwell Roberts Building, 4th Floor

1 Church Street

Hamilton HM11

Bermuda